9 April 2014

How to load electricity token

key.
2. On the screen an“ACCEPT”
message will be displayed and your units will be increased with the amount of electricity purchased.
3.If the screen displays a
“USED”
message, it means that the token has already
been used.
4.
If the screen displays an
“OLD”
message, it means, that the token is old and
invalid.
5.
If the screen displays a
“REJECT”
message, it means that there is something
wrong with your token. In this case you must contact KPLC Call Centre on the
numbers provided.
6.
Always check that your meter has enough electricity units left. This information
is displayed on the screen.
7.
A low credit alarm
will be shown when the credit
falls be-low 20 Kwhrs
. Please
purchase more electricity when this happens to avoid your power going off.
8.
If the token was entered incorrectly the display will indicate “EEEEE 13”
Source:http://www.kenyapower.co.ke/mplan/Pre-paid

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