Customer Care Telephone Numbers & Contact Addresses for Kenyan Banks. We have listed all their landline and mobile hotlines. Also find their email and whatsapp contacts and their physical locations.
Cooperative Bank of Kenya
Head Office Address,
Co-operative House,
Haile Selassie Avenue,
P.O. Box 48231 - 00100, NAIROBI.
Tel: 3276000 Fax: 219831
Contact Centre numbers, 0703 027 000, 020 277 6000
SMS: 16111 Fax: 3276 518
E-mail: customerservice@co-opbank.co.ke
Whatsapp: 0736 690 101
Central Bank of Kenya
comms@centralbank.go.ke
Haile Selassie Avenue,
P.O Box 60000-00200,
Nairobi, Kenya
Tel/Fax: +254-20-2860000
+254-20-2861000
+254-20-2863000
Haile Selassie Avenue,
P.O Box 60000-00200,
Nairobi, Kenya
Tel/Fax: +254-20-2860000
+254-20-2861000
+254-20-2863000
National Bank
HEAD OFFICE:National Bank Building Harambee Avenue, Nairobi
P.O BOX 72866-00200 Nairobi
Tel: 020-2828000
Fax: 020-311444/222304
E-Mail: corporateaffairs@nationalbank.co.ke
CALL CENTRE:E-mail:callcentre@nationalbank.co.ke
Tel: 020 282 8900, 0703 088 900, 0732 118 900
Barclays Bank of Kenya Ltd
Barclays Westend Building, Off Waiyaki Way
PO Box 30120 - 00100
Nairobi. Kenya
Tel: +(254) (20) 4254000
Email: barclays.kenya@barclays.com
Barclays Contact Centre
Tel: +(254) (20) 3900000
Mobile: +(254) (0) 722 130 120
Mobile: +(254) (0) 732 130 120
Bank of Africa
Head Office; Re-insurance Plaza, Taifa Road
P.O Box 69562-00400 Nairobi, Kenya
Tel: +254 703 058 120 / +254 20 327 5000
SMS: 20030
email: yoursay@boakenya.com
Equity Bank Group
HEAD OFFICE
Upper Hill - Hospital Road, Equity Centre, 9th floor,
Address :
P.O.Box 75104-00200, Nairobi.
Pilot Lines:
+254763026000
Fax: 020-2737276
Email: info@equitybank.co.ke
Contact Centre:
0763063000
Contact Centre Email:feedback@equitybank.co.ke
Shares: shares@equitybank.co.ke
Customer Care:customercare@equitybank.co.ke
Loans: loans@equitybank.co.ke
Website: www.equitybankgroup.com
Standard Chartered Bank Kenya
(020) 329 3900
0722-203666
0732-143900
0722-203666
0732-143900
Standard Chartered Bank Kenya Ltd
P.O. Box 30003
00100 – GPO Nairobi
P.O. Box 30003
00100 – GPO Nairobi
Ecobank
+254 20-4968000 /+254-20-08002212218
website http://ecobank.com
Chase Bank Kenya
+254 730 175 000, + 254 709 800 000website: www.chasebankkenya.co.ke
Diamont Trust Bank Kenya
Pilot lines :
Kenya: (+254) 20 284 9888/ (+254) 719 031 888/ (+254) 732 121 888Tanzania: (+255) 222 114891/2
Uganda: (+256) 314 387 000/100, (+256) 800 242 242
Burundi: (+257) 222 59988
Email :
Kenya: contactcentre@dtbafrica.com
Uganda: info@dtbuganda.co.ug
Tanzania: customercare@diamondtrust.co.tz
Burundi: info@dtbafrica.com
I&M Bank Kenya
24-hour Call Centre on +254 20 322 1000, 0719 088 000, 0732 100 000
mailing: I&M Bank, P.O. Box 30238 – 00100, Nairobi GPO, Kenya.
CFC Stanbic Bank Kenya
CfC Stanbic Bank
+254 20 3268 888
+254 07 11 068 888
Toll free - 0800 720 044
customercare@stanbic.com+254 07 11 068 888
Toll free - 0800 720 044
website: http://www.cfcstanbicbank.co.ke
KCB Kenya Commercial Bank
Corporate, Head OfficeKENCOM HOUSE, 6TH FLOOR
Email: Corporate Division corporate@kcb.co.keTel: +254 (20) 3270199
Corporate Services, Moi Avenue
Email: CorporateService@kcb.co.ke
Tel: +254 (20) 2229685
Contact Center
Email: contactcentre@kcb.co.ke
Tel: + 254 (20) 2287000
+254 (732) 187000
+ 254 (711) 087000
SMS: 22522
Fax: +254 (732) 187001
+254 (711) 087001
Facebook: KCB Bank Group
Twitter: @Kcbgroup
PILOT LINES
Landlines
+254 (20) 3270000
+254 (20) 2851000
+254 (20) 2852000
Mobile Lines
+254 (711) 012000
+254 (734) 108200
Treasury Division
KENCOM HOUSE, 6TH FLOOR
Email: kcbtreasury@kcb.co.ke
Tel:
SME and Retail
+254 (20) 2219966
+254 (20) 3270296
+254 (20) 3270735
+254 (20) 3270896
+254 (711) 012478
+254 (711) 012772
Corporate Desk:
+254 (20) 2218914
+254 (20) 2229113
+254 (20) 2223837
+254 (20) 2216683
Asset Liability (ALM) Desk:
+254 (20) 3270054
+254 (20) 3270668
+254 (20) 3270873
Trading Desk:
+254 20 3270367
CBA Bank
Head Office Address
Commercial Bank of Africa
website: http://cbagroup.com
Family Bank
Family Bank Towers,
Muindi Mbingu Street,
P.O Box 74145-00200,
Nairobi, Kenya
Muindi Mbingu Street,
P.O Box 74145-00200,
Nairobi, Kenya
+254 (0) 20 3252 000
+254 (0) 703 095 000
+254 (0) 20 3318940/2/7
+254 (0) 20 2240601
+254 (0) 20 2244166
+254 (0) 703 095 000
+254 (0) 20 3318940/2/7
+254 (0) 20 2240601
+254 (0) 20 2244166
+254 (0) 703 095 445
+254 (0) 20 3252 445
+254 (0) 705 325 325
+254 (0) 737 325 325
customerservice@familybank.co.ke +254 (0) 20 3252 445
+254 (0) 705 325 325
+254 (0) 737 325 325
info@familybank.co.ke
First Community Bank
First Community Bank, Ltd.
P.O. Box 26219-00100, Nairobi.
020 694 7000
0725 843 000
0789 843 000
Imperial Bank Kenya
PO BOX 44905-00100 NAIROBI,
WESTLANDS RD IMPERIAL COURT NAIROBI
Tel: (020) 2874000 or (020)6974000
Safaricom: 0711 019 000 Airtel: 0732 119 000
Email: opswestlands@imperialbankgroup.com
Prime Bank Kenya
Head Office
Tel: +254 20 4203000/116; 4450810 Fax: +254 20 445 1247 Mobile: 0733-611444, 0722-205491, 0719-090000 Customer Care Centre: +254.20.420 3222 Email:  |
Mr. Bharat Jani - Managing Director Tel: +254 20 4203115 Fax: +254 20 445 1247 |
Mr. Amar Kantaria - Executive Director
Tel: +254 20 4203117 Fax: +254 20 445 1247 |
Dr. Swaraj Bose - Dy. General Manager
Tel: +254 20 420 3153 Fax: +254 20 445 1247 |
| Mr. A. R. Jagannathan - General Manager Tel: +254 20 4203117 Fax: +254 20 445 1247 |
Kenya Post Office Savings Bank (Post Bank)
Kenya Post Office Savings Bank.
Postbank House,
16th Banda street, city centre
P.O. Box 30311 00100
Nairobi
Phone:
(+254)20 2803333/341/350/248
(+254)20 2803000
P.O. Box 30311 00100
Nairobi
Phone:
(+254)20 2803333/341/350/248
(+254)20 2803000
To report issues on corruption, call: (+254)20 311865
Mobile:
(+254) 716 918999,(+254) 734 856353
SMS any ENQUIRIES to 20498
Fax:(+254) 20 2229186
Email: info@postbank.co.keSMS any ENQUIRIES to 20498
Fax:(+254) 20 2229186
Facebook: www.facebook.com/Kenya-Post-Office-Savings-Bank
Follow us on twitter : @Postbank1
Faulu Kenya
Head Quarters
Ngong Lane, Off Ngong Road
P O Box 60240
00200 City Square
Nairobi
Tel: +254 20 3877290 /3 /7; 3872183/4; 3867503
Fax:+254 3867504; 3874857
Mobile:+254 728 44 68 00 and 0738 17 04 51
Website: www.faulukenya.com
Customer Service
Talk to us on: +254 728 446 800/ 738 170 451
Email: customerservice@faulukenya.com
Kenya Women Microfinance Bank
KWFT Headquarters, Akira House,
Kiambere Road, Upper Hill
P.O. Box 4179 – 00506
Nyayo Stadium, Nairobi
24 hrs Customer Service: 0703 067 700
Pilot Line: 0703 067 000
Airtel: 0730 167 000
Email: info@kwftbank.com
Website: www.kwftbank.com
United Bank Of Africa UBA Kenya
UBA Kenya Limited
1st floor, Apollo Centre, Vale Clos
Off Ring Road Westlands
P.O. BOX, 34154-00100 Nairobi.
Tel: 020-3612000-2
customer service: +254 020 361 2003